- Ordering Information -

  SHOWROOMS:

The Functional Sculpture Tile Shop
354 Main Street, Catskill, New York 12414
Phone: 518.943.9313
Hours: Tuesday-Saturday, 11-6pm
(appointment recommended)
www.functionalsculpture.com

RETAIL SHOPS:


34 Tinker Street, Woodstock, NY 12498
Email the shop

Catskill Mountain Foundation Gallery
& Craft Shop
7950 Main Street, Hunter, NY 12442
Phone: 518.263.4908

4x4 orange field tile

Pricing

If you are not located near the showrooms above, contact Katie Love Design directly for assistance. Please email or call 845.514.5521 for current prices
or to order sample tiles.

Ordering Information

Variation between tiles is to be expected, and is a natural feature of handmade tiles. The tiles may vary slightly in their size, shape, surface quality, and color. For field tiles and customized colors, a range sample must be seen and approved before ordering. All tiles are made to order.

We recommend ordering between 5-10% more than required for the project. This amount should cover breakage at installation and tiles which may need to be replaced in the future. It also ensures that your extra tiles will match as close as possible in color to the rest of your order.
All orders require a 50% deposit, and cannot be canceled. The balance must be paid before the shipment is sent, or if not shipped, when the tiles are received. Shipping of orders is at cost, UPS or truck, with a minimum handling charge.

Return & Warranty

All tiles should be inspected upon delivery, and any claims must be made within 30 days of receipt and prior to installation. Workmanship defect is the only acceptable reason for return. We do not guarantee that the tiles will be resistant to wear and tear once installed. We do not have control over, and are not responsible for, anything pertaining to the installation of our tiles, their usage, treatment, or maintenance.

Delivery

All projects are made to order. On average, expect 3-10 weeks for completion, depending on size and complexity. Smaller projects may be faster, large projects may take longer. Please specify if you have a deadline for the receipt of the tiles. A specific time estimate will be given before deposits are accepted.

Installation Tips

Sanded grout is generally used for grout lines over 1/8 inch wide, and is recommended for most handmade tiles. Always test a sample of tile before grouting- dark grout may stain light glazes, and light grout may stain dark glazes.